Responsibilities
• Making reservations for the Hotel and Restaurant via telephone, email and face to face
• Welcoming guests to the Hotel and ensuring a smooth check in and check out process
• Dealing with guest queries and resolving any issues that may arise during their stay
• Taking payments and completing end of day banking
• Liaising with Housekeeping and Restaurant to ensure that any special requests are communicated
• Carrying out general administrative tasks
• Performing general cleaning tasks and end of night cleaning as required
To succeed in this roll you will
• Have a friendly and outgoing personality
• Be guest orientated and service minded
• Have excellent communication skills
• Demonstrate excellent standards of personal hygiene and be immaculately presented at all times
• Previous experience not required as training will be provided
• Be computer literate and a knowledge of Opera PMS would be desirable but not essential
• Have a desire to learn and develop in a great environment
• Hours are 37.5 per week based on 5 over 7 with a combination of early and late shifts
Benefits Package
• As well as the opportunity to work with a fantastic team, the position offers:
• Competitive salary
• Meals on duty
• Free Parking whilst on duty
• Uniform
• Pension Scheme
• 28 days paid leave (pro-rata)
• On-going training & development

In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. If you do not already have the right to live and work in the UK please do not apply as we cannot help with obtaining the relevant visa.

We are looking for friendly, well presented and attentive individuals who have a passion for delivering fantastic service and creating unrivalled experiences for their guests.
The restaurant is busy all day and so you will need to be flexible in your availability to work mornings, evenings & weekends, but we promote a healthy work/ life balance and any overtime hours will be paid.
WHAT’S ON OFFER
As well as the opportunity to work with a fantastic team, the position offers:
* Competitive salary
* Meals on duty
* Free Parking whilst on duty
* Uniform
* Pension Scheme
* 28 days paid leave (pro-rata)
* On-going training & development
In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. If you do not already have the right to live and work in the UK please do not apply as we cannot help with obtaining the relevant visa.

We currently have an exciting opportunity to join our Housekeeping Team as a Housekeeping assistant / Room attendant.
Housekeeping Assistant / Room Attendant Role:
• Previous experience is preferred however, training will be provided for the right candidate.
• Main duties are to clean the hotel rooms and surrounding areas to a high standard.
• The ideal candidate should be fully flexible to work up to 5 days per week Monday to Sunday includes weekend and bank holiday shifts approximately 27hrs per week.
The ideal candidate for the Housekeeping Assistant / Room attendant position should:
·Be an excellent team player
·Have great attention to detail
·Have excellent communication skills
·Display a positive and can do attitude at all times
·Display a professional and courteous attitude to our guests
.Be able to complete the daily tasks on time/room cleaning
What can we offer you?
• As well as the opportunity to work with a fantastic team, the position offers:
• Competitive salary
• Free Parking whilst on duty
• Uniform
• Pension Scheme
• 28 days paid leave (pro-rata)
• On-going training & development

In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. If you do not already have the right to live and work in the UK please do not apply as we cannot help with obtaining the relevant visa.